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25485-22920 - 18th Annual Wellstar MCG Health Patient- and Family-Centered Care Conference


18th Annual Wellstar MCG Health Patient- and Family-Centered Care Conference Banner

  • Overview
  • Presenters
  • Agenda
Add to Calendar 18th Annual Wellstar MCG Health Patient- and Family-Centered Care Conference 3/4/2025 9:15:00 AM 3/4/2025 12:30:00 PM America/New_York For More Details: https://mcg.cloud-cme.com/course/courseoverview?EID=25485 Description: Patient engagement has never been more important than it is today. Learners will hear what is most important to patients and families from the eyes of our own colleagues who have received care at our organization. PFCC Conference keynote speakers are experts on patient experience strategies and patient- and family-centered care and will motivate team members to optimize performance outcomes. Rapid Fire p... Augusta University Health Sciences Campus, 1120 15th Street false MM/DD/YYYY


Date & Location
Tuesday, March 4, 2025, 9:15 AM - 12:30 PM, Augusta University Health Sciences Campus, 1120 15th Street, Augusta, GA

Credits
AMA PRA Category 1 Credits™ (3.00 hours), Non-Physician Credit For Attending An AMA PRA Category 1 Event (3.00 hours)

Overview

Patient engagement has never been more important than it is today. Learners will hear what is most important to patients and families from the eyes of our own colleagues who have received care at our organization. PFCC Conference keynote speakers are experts on patient experience strategies and patient- and family-centered care and will motivate team members to optimize performance outcomes. Rapid Fire presentations will address new initiatives offered by our Wellstar partners, including Health and Wellbeing Programs and new programming to support under-represented populations. PFCC awards will be presented to recognize team members who embody PFCC principles—dignity/respect, participation, information sharing, and collaboration—by highlighting specific examples of excellence. A focal point is to share PFCC strategies and tools to support best practices to achieve meaningful outcomes for patients and families.


Objectives
At the conclusion of this activity, learners will be able to:

  1. Identify critical connections between engagement, safety, and quality outcomes.
  2. Discuss best practices and evidence-based strategies for patient and workforce engagement and how this impacts patient outcomes.
  3. Understand the importance to reliably deliver our best performance to improve the patient experience of care.
  4. Define what matters most to patients and their families when receiving care.
  5. Understand the four principles of patient- and family-centered care.

Accreditation
The Medical College of Georgia is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ACCME


Additional Information

Cancellation Policy


The Medical College of Georgia reserves the right to cancel or postpone this program if necessary; in the event of cancellation, course fees will be fully refunded. We are not responsible for other costs incurred such as non-refundable airline tickets or hotel penalties.

Accessibility Statement
 
The Medical College of Georgia is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008.  If you have needs that require special accommodations, including dietary concerns, please contact the CME Conference Coordinator.


The Medical College of Georgia’s Office for Faculty & Continuous Professional Development adheres to ACCME Criteria, Standards and Policies regarding industry support of continuing medical education. Disclosure of faculty and their commercial relationships will be made prior to the activity.

Mitigation of Relevant Financial Relationships

The Medical College of Georgia at Augusta University adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.

Member Information
Role in activity
Nature of Relationship(s) / Name of Ineligible Company(s)
Mary Tipton, Other
Activity Administrator
Nothing to disclose
Katie Lawhead, MPA
Wellstar MCG Health
Augusta, GA
Activity Coordinator, Faculty
Nothing to disclose
William E Cagle II, MD
Associate Professor
Children's Hospital of Georgia at Augusta University
Augusta, GA
Co-Director
Nothing to disclose
Julie Moretz, MPH
Chief Experience Officer/AVP, PFCC
AU Health
Augusta, GA
Co-Director, Faculty
Nothing to disclose
Jodi Hudgins, MSN
Nurse Educator
AU Health
Martinez, GA
Nurse Planner
Nothing to disclose

Tuesday, March 4, 2025

18th Annual Wellstar MCG Health Patient- and Family-Centered Care Conference

Music by Joe Looney, Pianist - Supervisor, Blue Coat Ambassadors
9:15AM - 9:30AM

'Don't Leave Me Im Afraid!" - Krystal Valentine, Patient Advocate Services - Spoken Word Artist
9:30AM - 9:45AM

"Fear.Less Be the Light" - Anthony Carter, Assistant Director, EVS
9:45AM - 10:05AM

Keynote: "There's a Snake on My Head! Responding to Fear with Compassion" - Mindy G. Spigel, RN, MSN, CPXP
10:05AM - 11:00AM


 Introduction of Keynote: Julie Moretz, MPH
 AVP, Patient- and Family-Centered Care/Chief Experience Officer



"From Fear to Trust: Navigating Healthcare with Empathy" - Jackson Drumgoole, Ed.D. - Director, Education and Learning Development
11:00AM - 11:25AM

"Reflections: Just Another Fear.Less Day" - Ralph D. Turner, DBA, FACHE - SVP and President, WMCGH
11:25AM - 11:40AM

Rapid Fire Session - "Transforming Fear into Empowerment" - Emily Schreiber, BSN, RN, Nurse Navigator - ERAS (Enhanced Recovery After Surgery), Perioperative Services
11:40AM - 11:55AM

PFCC Awards
11:55AM - 12:20PM


•    PFCC Difference Maker Award
Presenter: Julie Moretz, AVP, PFCC/CXO
•    PFCC Family Choice Award/s
Presenter: Jennifer Anderson, MBA, BSRRT, AE-C, Director, Respiratory Care and Neurodiagnostic and Josh Cunningham, Director, Safety/Security
•    PFCC Partnership Award
Presenter:  Steven Hoggard, RN
•    PFCC Ambassador Award
Presenter: Thad Wilkins, MD, Associate Chief Medical Officer
•    Pat Sodomka Leadership Award
Presenter: Shaun Glass, RN, Director, Wellstar Medical Group (WMG)


"Alleviate the Fear - Wellstar Resources" - Katie Lawhead Moyes, MPA, Manager, PFCC and Volunteer Services
12:20PM - 12:30PM

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1120 15th Street, Augusta, GA 30912
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